Returns & Exchanges

At Café Britt, we take pride in the quality of our gourmet coffee and chocolates. If you are not completely satisfied with your purchase, please contact us within 30 days for a full refund or exchange.

Return Process

• 1.
  Contact Support

  Reach out to our customer service team via email or phone with your order number to initiate the return process.

• 2.
  Prepare Your Package

  Place the unused items back in their original packaging, ensuring they are securely sealed to maintain freshness and prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse receives and inspects your returned items, we will process a refund to your original payment method within 5-7 business days.